Terms & Conditions

Last Updated: 08-12-2025

Welcome to Sacura Healthcare. By using our website and online consultation services, you agree to follow the Terms & Conditions listed below.

1. Use of Services

Sacura Healthcare provides online homeopathy consultations for hair-related and wellness concerns. You must provide accurate and complete information for proper diagnosis and treatment.

2. Eligibility

You must be at least 18 years old to use our services. Minors must have parental or guardian consent.

3. Medical Disclaimer

  • Our treatments are based on homeopathy and holistic healing.
  • Consultations are not a replacement for emergency medical care.
  • Results vary for each individual.

4. Online Consultations

  • Consultations are conducted through video call or online platforms.
  • You are responsible for maintaining a stable internet connection.
  • Missed or late appointments may not be rescheduled automatically.

5. Payments & Refunds

5.1 Payment

All payments are securely processed using Razorpay.

5.2 Refund Policy

  • No refunds are issued once the consultation is completed.
  • If a consultation cannot be completed due to our technical issues, we will reschedule the session.
  • Refund-related issues must follow Razorpay’s policies.

6. Treatment Plans

Treatment plans are personalized. You must follow the instructions and dosage provided. We are not responsible for results if the treatment is not followed properly.

7. Prohibited Activities

  • Misusing the website
  • Uploading malicious files or harmful content
  • Impersonating another person
  • Providing false medical information

8. Intellectual Property

All content on this website is owned by Sacura Healthcare. You may not copy, reproduce, or distribute content without written permission.

9. Limitation of Liability

Sacura Healthcare is not responsible for:

  • Indirect or incidental damages
  • Misuse of the platform
  • Health outcomes caused by incomplete or inaccurate information provided by the user

10. Changes to Terms

We may modify the Terms & Conditions at any time. Continued use of our website means you accept any changes.

11. Shipping & Delivery

11.1 Shipping Policy: Medicines will be shipped once your consultation is completed and treatment plan is finalized. Shipping is available for domestic orders only.

11.2 Shipping Costs: Shipping fees are included in the consultation cost and will be confirmed at the time of the consultation.

11.3 Processing & Delivery Time: Orders are processed within 1-3 business days after the consultation. Delivery typically takes 5-7 business days, depending on your location.

11.4 Address Accuracy: Please ensure your shipping address is correct. Sacura Healthcare is not responsible for delays or issues caused by incorrect or incomplete addresses.

11.5 Damaged or Lost Shipments: If you receive damaged or incorrect products, please contact us within 7 days. We will resolve the issue promptly.

12. Contact Us

Email: contact.sacurahealthcare@gmail.com
Website: www.sacurahealthcare.com